People
Employee engagement
The FY25 employee engagement score increased to 73%, a one percentage point increase from FY24. We continue to see improved performance across the majority of the 15 engagement survey factors with a significant increase in 'Taking action on results' (up 4%). Our Inclusion index score also remains consistent at 75% (same as FY24). These results are a positive signal that we remain on track with our FY25 focus areas - Performance, Growth and Culture - as we continue with the ongoing transformation of our business and adapt to new ways of working. Over 12,000 survey comments were received, providing further detail to help us understand what we are doing well and opportunities to explore and improve.
The participation rate for the FY25 employee engagement survey was 82%, a slight increase from our full driver survey in FY24 (81%). |
Engagement scores are calculated using the Aon Hewitt’s Employee Engagement Model, utilising the ORC International methodology. From FY20, engagement was measured using a new platform (Culture Amp), with the methodology applied in the calculation of the scores being consistent with prior years. |
Click Energy, Solgen and Epho employees (acquired during FY21) are included from FY22. |
Employees from Energy360 (acquired during FY22) are included from FY25. |
Data does not include 17 Ovo Energy Australia employees (acquired during April 2024), as the payroll data system used by this business is not fully integrated with AGL’s systems. |